Privacy Policy

At Laxmi Handicraft, recognized globally as a premium direct manufacturer of home decor items, we respect your privacy and are committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website laxmicraftintl.com, request a wholesale quote for brass heritage sets, or engage our OEM manufacturing services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or submit your information.

1. Information We Collect

We collect information that you voluntarily provide to us when you express an interest in obtaining information about our products (like drawer knobs or wall hooks), requesting an OEM quote, or contacting us directly. The information we may collect includes:

• Personal Identity Data: First name, last name, and job title/position.
• Business Data: Company name, company website, country of operation, and Tax ID/VAT numbers.
• Contact Data: Business email addresses, phone numbers, and WhatsApp contact details.
• Transactional Data: Estimated order volumes, product categories of interest, and specific material requirements.

2. How We Use Your Information

Having accurate information about you permits us to provide a smooth, efficient, and customized B2B experience. Specifically, we use information collected via the website to:

• Generate accurate wholesale quotes and manufacturing timelines for your home decor items.
• Facilitate the creation and delivery of OEM product samples and brass heritage sets.
• Fulfill and manage bulk purchases, orders, and payments securely.
• Coordinate global shipping logistics and customs documentation.
• Respond to customer service and manufacturing inquiries.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal or business information to third parties. We may share information we have collected about you in certain situations, strictly for operational purposes:

• Shipping & Logistics Partners: We may share your delivery details with our trusted freight forwarders (e.g., FedEx, DHL, Sea Freight agents) strictly to deliver your orders from our Hathras facility.
• Legal Obligations: If we believe the release of information about you is necessary to respond to legal process, investigate potential violations of our policies, or protect the rights and safety of others.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. All data submitted via our website forms is transmitted over secure, encrypted SSL connections. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Cookies help us understand how the site is being used and improve your user experience as a B2B buyer. You can manage or disable cookies via your browser settings; however, disabling them may affect the functionality of our website.

6. Your Rights Regarding Your Data

Depending on your location (such as under GDPR or CCPA), you may have the following rights regarding your personal data:

• The right to request access to the data we hold about you.
• The right to request that we rectify or update your data.
• The right to request that we delete your data from our systems.

To exercise these rights, please contact us using the information provided below.

7. Contact Us

If you have questions or comments about this Privacy Policy or how we handle your data, please contact our administrative team at: