Before You Place an Order
Product Details
Confirm product details, materials, finishes, dimensions and quantities.
Minimum Quantities
Minimum quantities may vary by product, design, customization and tooling.
Quotations
Final commercial pricing is based on confirmed requirements and the written quotation.
Production
Production timelines depend on product, quantity, customization, approvals and factory scheduling.
Shipping
Shipping responsibility and risk depend on the agreed Incoterm.
Custom Projects
OEM/private-label manufacturing may require separate specifications and commercial terms.
01. Acceptance of Terms
Use of the website (laxmicraftintl.com) or engagement with Laxmi Handicraft may be subject to these Terms & Conditions. Please note the distinction between general website use and commercial transactions. Specific commercial transactions may additionally be governed by a quotation, purchase order, proforma invoice, commercial invoice, agreed specifications, agreed Incoterms or other written agreements.
02. Website Use
Acceptable use of laxmicraftintl.com prohibits unlawful or abusive activities where appropriate, including unauthorized access, malicious code, scraping that violates applicable rules, impersonation, fraud, interference with website operation, or unauthorized copying of proprietary content.
03. B2B Buyers & Business Inquiries
The website primarily supports B2B product inquiries and commercial discussions. Potential users include importers, wholesalers, retailers, distributors, e-commerce brands, hospitality businesses, designers, corporate gifting businesses, product developers and OEM buyers. A submitted inquiry is not automatically an accepted order.
04. Product Information
Laxmi Handicraft attempts to provide accurate product information, which may include photographs, dimensions, materials, finishes, weights, packaging, MOQ, production times, and customization options. However, specifications may change. Final commercial specifications should be confirmed in writing before production. For handmade or artisan products, minor variations may occur where applicable.
05. Quotations & Pricing
Quotations may depend on product, material, finish, quantity, customization, tooling, packaging, destination, shipping method, Incoterm, currency, raw-material pricing, and order specifications. Quotation validity periods are as stated on the commercial document. Material costs, currency exchange rates, freight and other commercial factors may affect quotation validity where applicable.
06. Minimum Order Quantity (MOQ) MOQ may vary according to product, design, material, finish, customization, tooling, packaging, and the number of variants.
07. Samples
Sample availability, sample charges, shipping charges, customization/sample development, and sample approval are subject to confirmation. [VERIFY SAMPLE CREDIT POLICY] regarding whether sample charges are refundable or credited against bulk orders.
08. Orders & Order Confirmation
An inquiry is a request for information. A quotation is a commercial proposal based on stated requirements. An order is the buyer’s confirmation under agreed commercial terms. Production authorization occurs at the point at which Laxmi Handicraft is authorized to begin production according to the actual company workflow.
09. Payment Terms [VERIFY ADVANCE PERCENTAGE], balance payment timing, accepted currencies, bank transfer, Letter of Credit, payment gateway, sample payment, tooling payment, bank charges, payment confirmation, and production start point before publication.
10. Custom/OEM Manufacturing
Custom or OEM projects may involve buyer sketches, drawings, samples, dimensions, materials, finishes, logos, engraving, packaging, private-label requirements, tooling, molds, and prototypes. Custom projects may require separate development charges, tooling charges, sample approval, minimum quantities, and specific production timelines.
Custom Tooling
Tooling or mold charges may apply where new tooling is required. Before production, the quotation should identify tooling cost, prototype/sample cost, production MOQ, tooling ownership terms, and modification terms.
11. Production & Lead Times
Production timelines depend on the product, order quantity, material availability, customization, tooling, packaging, approvals, production schedule, and shipping requirements. Typical production timelines may be approximately [VERIFY TIMELINES] days, depending on the confirmed order requirements. Delivery dates are estimates unless specifically agreed in writing.
Buyer Approvals
Where relevant, production may require buyer approval of samples, dimensions, finish, artwork, logo, packaging, or specifications. Delays in receiving required approvals may affect production timelines.
12. Shipping & Incoterms Shipping arrangements depend on the agreed Incoterm (e.g., EXW, FOB, CIF, DDP). Risk, responsibility and delivery obligations are determined by the Incoterm stated in the applicable commercial documentation.
13. Import Duties & Taxes
Depending on the agreed shipping term, the buyer may be responsible for customs clearance, import duties, VAT/GST, destination taxes, customs fees, import permits, and regulatory requirements.
14. Inspection & Quality Claims
Buyers should review goods upon arrival and notify Laxmi Handicraft promptly of defects, damage, shortages, incorrect quantities, or specification discrepancies within [VERIFY CLAIM / INSPECTION PERIOD].
Quality Claim Process
If a buyer identifies an issue, they may need to provide the order number, product reference, quantity affected, photographs, video where useful, a description of the issue, and shipping/packaging evidence.
15. Returns, Replacements & Shortages
[VERIFY RETURN, DEFECTIVE GOODS, SHIPPING DAMAGE, SHORTAGE, REPLACEMENT, CREDIT, AND REFUND POLICY INCLUDING TIME LIMITS].
16. Cancellation
Cancellation may or may not be possible depending on whether production has started, whether raw materials have been purchased, custom tooling, customized production, private-label packaging, order stage, and payment status.
17. Intellectual Property Laxmi Handicraft protects its website design, text, photographs, graphics, logos, branding, product imagery, and original content. Buyer-supplied IP covers buyer designs, drawings, logos, trademarks, artwork, specifications, and proprietary product concepts.
18. Buyer-Supplied Designs
[VERIFY BUYER DESIGN / IP POLICY regarding buyer ownership, permitted use, manufacturing purpose, confidentiality, reuse restrictions, exceptions, and third-party IP responsibility]. The buyer is responsible for ensuring that designs, logos, trademarks, artwork or specifications supplied to Laxmi Handicraft do not infringe third-party rights.
19. Confidential Information
Clearly distinguish confidential business information from publicly available information, buyer IP, product concepts, and manufacturing specifications. If an NDA is required for a particular project, it may be handled through a separate agreement where applicable.
20. Website Content
Website information may change. Product images, specifications, availability, finishes and descriptions may be updated. The final quotation or commercial documentation should control the specific transaction where applicable.
21. Third-Party Services & Links
The website may link to shipping companies, social networks, payment services, external websites, or third-party tools. External websites may operate under their own terms and policies.
22. Force Majeure
Potential events include natural disasters, severe weather, war, civil unrest, government actions, port closures, strikes, transport disruption, supply shortages, major infrastructure failures, or other events beyond reasonable control.
23. Limitation of Liability
[LEGAL REVIEW REQUIRED]
24. Governing Law
[VERIFY GOVERNING LAW AND JURISDICTION]
25. Dispute Resolution
[VERIFY DISPUTE RESOLUTION PROCEDURE (e.g., negotiation, mediation, arbitration, courts)]
26. Changes to These Terms
Laxmi Handicraft reserves the right to update these terms.
27. Contact Information
Laxmi Handicraft
Location: Hathras, Uttar Pradesh, India
Email: info@laxmicraftintl.com
Phone / WhatsApp: +91 91492 53857